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9265 Brown Church Rd, Suite 100, Mount Airy, MD, 21771, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 4:30 p.m. | |
| Tue | 7:00 a.m. to 4:30 p.m. | |
| Wed | 7:00 a.m. to 4:30 p.m. | |
| Thu | 7:00 a.m. to 4:30 p.m. | |
| Fri | 7:00 a.m. to 4:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Competent employees who do great work. They are friendly and courteous!
Business response:
We are incredibly appreciative of your thoughtful review, Jerre. Your positive experience with Easterday-Wilson Water Services, LLC reminds us that providing quality groundwater solutions is our top priority, and we look forward to meeting all your professional needs in the future!
I called about servicing or replacing a water neutralizer and to fix a pinhole leak a ceiling pipe. After waiting a week for the appointment. The service man told me they could not fix the leak. I needed a plumber for that, so I had to call a plumber to fix that. When your service people were here, they took a water sample. I received an email from you saying that the results of the test were that I had bacteria and I could pay $201 for a health department test to confirm this. I was also told that if the test came back nega... read more
Business response:
Thank you for bringing this to our attention, Steve. We apologize that you felt our services fell short of your expectations; please consider reaching out to our team so we can discuss this further: (301) 831-5170
The service call was handled perfectly on April 3. However, my original appointment was for April 1. I did not get a call or text or email that my appointment had to be cancelled. I certainly understand about medical emergencies, but it would have been courteous to notify me. I have voice mail on both phones and can access email on two devices. I was available if someone had tried to contact me. Glad T.K. Is on the mend.
Too expensive just to change a $10 item conduit. The tech was good. But I will not hire them again as they are too expensive even to fix a small issue. I would have been better of consulting a local electrician. The service charge is too exorbitant!!
Your technicians reported mold, slime, and ants. Took pictures that apparently picked up a reflection from stained glass overhang. Don’t think they even dropped in the pit to see. My new service technician came today, cholinated CLEAR WATER! Caused much anxiety here. Refund of my $200 is appropriately requested.
Business response:
Thank you for bringing this to our attention, Dennis. We apologize that you felt our services fell short of your expectations; please consider reaching out to our team so we can discuss this further: (301) 831-5170
Easterday-Wilson Water Services, LLC has a 4.9 star rating with 258 reviews.
Easterday-Wilson Water Services, LLC is open now. It will close at 4:30 p.m.